Frequently Asked Questions

Find answers to common questions about our pest control services, eco-friendly treatments, and how we serve Western North Carolina.

What pests do you treat?

Recon Pest Control handles a wide range of pests including ants, rats and mice, fleas and ticks, cockroaches, termites, mosquitoes, and general insects like wasps, spiders, and more. We also offer specialized services like real estate inspections and crawl space repair. Whatever your pest problem, we have a solution.

What areas do you serve in Western North Carolina?

We proudly serve all of Western North Carolina, including Hendersonville, Asheville, and surrounding communities. Whether you're in the mountains or the foothills, our team is ready to help protect your home or business from pests.

Are your treatments safe for pets and children?

Absolutely. We use eco-friendly and pet-safe treatments designed to protect your family and pets while eliminating pests. Our products are carefully selected for their effectiveness and minimal environmental impact. We'll explain every step of the process and answer any safety concerns before we begin.

What are eco-friendly pest control treatments?

Eco-friendly treatments use plant-based and low-toxicity products that effectively eliminate pests without harsh chemicals. They're safer for your family, pets, and the environment. Benefits include no chemical resistance buildup in pest populations, better indoor air quality, and reduced odor. The trade-off is they may take slightly longer to show results and require more frequent applications—but the long-term benefits are worth it.

How long does pest control treatment take?

Treatment times vary depending on the type of pest and the size of your property. Most treatments take 1–2 hours. We'll give you a specific timeline during your initial inspection. Our technicians work efficiently without cutting corners—thoroughness is our priority.

What is your response time for pest emergencies?

We pride ourselves on quick response times. For emergencies—like a wasp nest or rodent in your home—we work hard to get you help as soon as possible. Our customers consistently praise technicians like John Scheuer for responding quickly and effectively. Call us at (828) 604-7164 for immediate assistance.

Do you offer warranties on your services?

Yes. All of our services are backed by warranties. We stand behind our work and want you to have peace of mind knowing that your pest control is guaranteed. If you have an issue, we'll address it promptly.

How often should I have pest control treatments?

Treatment frequency depends on your pest problem and the type of treatment. Many customers use quarterly (every 3 months) pest control as a preventative. Eco-friendly treatments may be applied monthly or bi-monthly for optimal results. During your inspection, we'll recommend a schedule tailored to your property's needs.

What payment methods do you accept?

We accept all major payment methods including Visa, MasterCard, American Express, Discover, PayPal, cash, and check. We make it easy to pay for your pest control service with the method that works best for you.

Do you offer a veteran discount?

Yes! As a veteran-owned business, Recon Pest Control is proud to offer a 10% discount for veterans. It's our way of thanking those who have served. Just mention your military service when you call or request a service, and we'll apply the discount to your bill.

How do real estate inspections work?

Our real estate inspections are thorough and compliant with all state requirements. We assess your entire property for wood-destroying insects and pest damage, then provide a detailed professional report suitable for your lender or buyer. We work quickly to meet transaction timelines and give you confidence before closing.

Can you help with moisture and crawl space issues?

Absolutely. Moisture and crawl space problems often create ideal conditions for pests. We offer moisture mitigation, moisture control, and crawl space repair services to eliminate these pest attractants. By addressing the root cause, we help prevent future infestations and protect your home's structural integrity.

Still have questions?

Our team is ready to answer any questions and provide a free consultation. Reach out today via phone, text, or our online service request form.

Or text START to (828) 384-4647 for quick communication.